Home Internet
You can try some or all of these options to resolve a poor internet connection.
- Reboot your device. If possible, move closer to your WiFi router, which should improve signal
- Refresh or reboot your home router or your primary network internet device to make sure it is running optimally.
- Unplug the power cord, wait five minutes, and then reconnect the power.
- If you are already near your router, consider plugging your laptop directly into the router with an ethernet cable. Direct connection will provide the highest speed possible, within your router and your internet service provider limits.
- Search online for your laptop model to confirm that the laptop has an ethernet port, so the laptop can plug directly into the router. (Newer Mac laptops, for instance, don't have Ethernet.)
- If your laptop doesn't have an ethernet port, you need an ethernet adapter for your laptop to make the direct connection to your router.
- Search online for your laptop model to confirm that the laptop has an ethernet port, so the laptop can plug directly into the router. (Newer Mac laptops, for instance, don't have Ethernet.)
- Reduce the number of devices on your network. Extra network traffic will cause slowness. Online gaming and video streaming, particularly, take a larger amount of bandwidth.
- Plug your workstation directly into your modem, bypassing your router. This will ensure that your device is getting 100% of the bandwidth for your home network, but keep in mind it will cut off the rest of your household.
- Check to see if your device is performing a backup. If so, disable, pause or reschedule the backup, since this can cause slowness issues.
- If your Internet Service Provider-issued equipment is more than three years old, you may want to reach out to your provider to ask about updated equipment
- If you have trouble with others using too much bandwidth on your home network, your data package may no longer meet your needs. Contact your provider to explore a data package with more bandwidth.